It's Communications Consortium week! Kelly, Bridget and I will be in and out (mostly out) of the office Monday-Wednesday. You will most likely find us running around in Schine :). Since it will be a slow week in the office, I'd like to diverge from my normal blog post structure to share more helpful tips on customer service because I'm sure you'll encounter a student (or alum!) who will request to meet with us during our busiest week of the year. Here are my helpful suggestions on what to say (adapt these to your situations as you see fit of course):
FYI Only: Even when the Communications Consortium ends on Wednesday, it's not really over for us.We need Thursday and Friday to recuperate as we prepare thank you notes to send to employers, return unused employer swag, email employer invoices while getting back into the swing of things at the office. Not to mention all the emails we need to read and reply to! With all that being said, don't be surprised if a counselor decides to take Friday off or leave early! I hope this information helps you understand what goes on behind the scenes...what most students don't get to see. Kelly will be doing Quick Counsel this week! Post-Grad Services Facts All seniors and grad students will be coming in to request Post-Grad Services starting Thursday, April 17th. This basically means that they will receive job opportunities every Friday via JobOps. JobOps will replace CDCNews after they graduate. They will typically receive their first JobOps email a week or two after graduation. What to do when a student comes by for Post-Grad Services Let them know they will need to complete a short survey first. Then log them into an iMac. On the desktop, there will be a shortcut to the survey. Just double click to open it. After the student completes the survey (should take about 5 minutes or so depending on how detailed their answers are), give them this: and explain that they can contact us anytime for any career-related needs (résumé/CL reviews, job hunting advice etc.) Sneak peek at next week... Doodle polls for Finals Week and Fall 2013 will be emailed to you!
Internship video pizza party on Friday, April 26 from 1-2pm in the CDC! Post-grad services will continue until graduation.
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